State Farm® Insurance Agent Stephanne Burns
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
owen brenizer
September 25, 2025
5
out of
5
rating by owen brenizer
"The staff at this office are great, special shout-out to Shania for saving me $600/year on my auto insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Danielle
September 12, 2025
5
out of
5
rating by Danielle
"Very helpful during the whole process. Pleased with our visit & saved a lot of money. Thanks!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sean Oros
August 29, 2025
5
out of
5
rating by Sean Oros
"I worked with Shania. Was able to save a considerable chunk of money from a different national provider and had a great experience as we worked out the details!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tina Detwiler
August 25, 2025
5
out of
5
rating by Tina Detwiler
"Jodee and Shania did great!! Would highly recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Marie Grandinetti
July 1, 2025
5
out of
5
rating by Marie Grandinetti
"Very happy with services. Attention to detail and patient. Everything has been exactly as explained and very efficient staff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tabitha Wright
June 25, 2025
5
out of
5
rating by Tabitha Wright
"They are really nice and very helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Janet Willard
June 13, 2025
5
out of
5
rating by Janet Willard
"Donna is fantastic I am so glad to be away from gainsco and back with state farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
India Martin
June 5, 2025
5
out of
5
rating by India Martin
"With my crazy schedule Donna was able to return calls at the times I requested, she was very helpful. Great customer service, very helpful and fast."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kellie Dodd
May 19, 2025
5
out of
5
rating by Kellie Dodd
"Easiest way switching insurance very knowledgeable polite reasonable fees Donna is the best I'm so happy I found her or she found me they keep ya updated on everything"
We responded:
"Thank you so much for the review. We are happy to help with all your insurance needs."
Shawn Bialkowski
May 17, 2025
5
out of
5
rating by Shawn Bialkowski
"Great customer service by all of the ladies in this office! I work in the insurance industry, so I know how tough it can be sometimes to get ahold of local agents, but they were prompt and genuinely nice to deal with. Highly recommended!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Nate Slawson
May 12, 2025
5
out of
5
rating by Nate Slawson
"All the employees at this agency are extremely helpful and kind. I had auto insurance set up in just a few minutes, and I as able to save on my insurance. I highly recommend. Shania is very friendly and so helpful with any questions I have and helps me every step of the way."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Julie Russell
May 10, 2025
5
out of
5
rating by Julie Russell
"Very friendly and prompt service I would definitely recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Stephanie Watterson
May 7, 2025
5
out of
5
rating by Stephanie Watterson
"Everyone was wonderful to work with and got me a super affordable rate. 10/10 recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dustin Bruening
April 25, 2025
5
out of
5
rating by Dustin Bruening
"So far great experience. Great people interactions. I would recommend their services to everyone."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Shari Mintzer
April 24, 2025
5
out of
5
rating by Shari Mintzer
"Excellent communication. Worked with me to find best plan at most affordable prices! Spoke with many companies on the customer service I felt made me choose State farm. They even called me for my birthday"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sheila Porterfield
March 24, 2025
5
out of
5
rating by Sheila Porterfield
"I’ve always had tremendous first class service! All my questions answered right away!! Stephanne has gone above and beyond to get me the necessary quotes for all my needs: house, life, auto and motorcycle!! Always going the extra step to get me any savings I am eligible for!"
We responded:
"Thank you so much for your kind words, we appreciate being able to help you with all your insurance needs."
M Chuck
March 19, 2025
5
out of
5
rating by M Chuck
"Great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Richard Stoke
March 14, 2025
5
out of
5
rating by Richard Stoke
"When visiting Stephanne’s office, Olivia helped answer all of our questions and was very nice. We recommend coming here."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Brooklyn J
March 14, 2025
5
out of
5
rating by Brooklyn J
"The people that work there are so nice and loving! They make you feel welcomed and help you with whatever you need. I love working with Jodee so much!! ❤️ I recommend going there!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sonya Jones
March 14, 2025
5
out of
5
rating by Sonya Jones
"I would like to share my experience with Olivia Philbrick. She is a valuable asset to this office. She is extremely knowledgeable, friendly and patient with all your needs. I would definitely recommend working with her for your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Isaac Johnson
March 14, 2025
5
out of
5
rating by Isaac Johnson
"I had an amazing experience with Olivia at State Farm! She was incredibly knowledgeable and helpful throughout the entire process. She took the time to understand my needs and provided me with the best options for my insurance. Her professionalism and friendly attitude made a potentially stressful situation so much easier. I highly recommend her to anyone looking for insurance services. Thank you for your outstanding support."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jay Smith
March 14, 2025
5
out of
5
rating by Jay Smith
"If your looking for a great office to help you with all your insurance needs these Ladies here at Stephanne Burns State Farm have excellent customer service are always their to help and anwser any questions I may have very much appreciated."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Dylan Foglesong
March 5, 2025
5
out of
5
rating by Dylan Foglesong
"My experience with the Stephanie Burns State Farm Agency was overwhelmingly positive - they were diligent in their follow up and detail, and got me a rate $50 cheaper than what I was previously paying. Shoutout to Shania"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Olivia Philbrick
February 7, 2025
5
out of
5
rating by Olivia Philbrick
"The atmosphere in this office is great!! So friendly and helpful!! Donna explained all of the different types of life insurance to me so I could make the best decision for both me and my wallet!! Such a great place.. 100% recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tom Rebele
January 14, 2025
5
out of
5
rating by Tom Rebele
"The office staff is friendly, knowledgeable and good at explaining when I have questions. They went above and beyond to rectify problems during my claim process."
We responded:
"Thank you so much for the 5-star review. We are always happy to help you with all your insurance needs."